At Topaz we believe in doing things better for all our customers.
We're Ireland's newest and largest fuel and convenience brand, with over 350 stores right across the country. Topaz marks a change for the better, where service, convenience and quality standards are as important as our responsibilities to the environment.
Everything we do, we try to do that little bit better. From our Clean Fuel which offers more miles per gallon to switching our coffee to Fairtrade and from offering delicious fresh food to always welcoming customers with a warm Hello.
At Topaz, Ireland's biggest fuel supplier; we have the largest network of service stations in the country. We fuel large sections of Irish industry; and we supply more Irish homes with heating oil than any other company. Our non-fuel retail business (responsible for, among other things, the sale of 4 million cups of coffee every year) is a critical part of our identity, and grows every year.
At Topaz, we have set ourselves a target to transform the business we are in – in other words, we want to be "Game Changers." We have set-out to create a new consumer led business model, where we commit to doing everything we do better than our competitors do and better than our customers expect.
We believe in delivering an excellent customer experience for everyone who does business with us. That’s why we have put the customer at the top of our organisation – we all report directly to them!
So, with changing the game as our strategy, and excellent customer service as our promise, we have taken a Thoughtful Leadership platform to ensure we deliver innovative initiatives to our customers that will help them with their everyday lives. What is "Thoughtful leadership?" Well, put simply, Thoughtful Leadership means that we are committed to improving our customers' experience of doing business with us.